Outlook Work Allocation Tool is an Excel and Outlook based VBA tool which helps to allocate and manage work received through emails. The tool can be saved in a common place in SharePoint/OneDrive where multiple users can open the tool at the same time. Tool has inbuild dashboard and configurations to manage it effectively.
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You would need installed version of MS Office. Most of the tools works fine with version 2010 or above versions.
Yes, if you have purchased VBA password free version then you can customize the tool as per your requirements.
Yes, you will be getting a user manual and how to use the tool video link on purchase of the tool.
If you have purchased premium version of the tool which comes with Q&A support, there is a dedicated Group where you can ask your questions and Experts are gonna help you with your questions.